Enable push notifications

If Filo isn't popping banners or showing badge counts, the OS probably never got permission. Here's how to fix that.

macOS & Windows

Step What to do
1 Open System Settings → scroll the left sidebar and click Notifications.
2 On the right, scroll the app list, select Filo Mail.
3 Toggle Allow Notifications ON at the top.
4 Pick your style— Banners or Alerts—and enable Badge App Icon if you want unread counts in the Dock.
5 (Optional) flip Play sound for notifications to ON so Important mail never slips by.

iOS & Android

Step What to do
1 Open the Settings app → Notifications.
2 Tap Filo Mail in the app list.
3 Turn Allow Notifications ON.
4 Choose delivery style ( Lock Screen, Notification Center, Banners) and switch Badges ON for icon counts.
5 (Optional) enable Sounds so you'll hear Important messages arrive.

Tip: For a more seamless experience, you can set Filo as your system-wide default email client. Go to Filo Settings and select Set Filo as Default Mail App. This ensures that whenever you click an email address on a webpage or in another app, Filo will automatically open.

Fine-tune inside Filo

  1. Go to Settings → Notifications.
  2. Notifications supports two settings: Mail and To-dos.
  • •Mail: turn notifications on/off per inbox address and per label.
  • •To-dos: turn push on/off for new To-dos and due reminders.

Changes take effect immediately.

Still not seeing alerts?

Issue Fix
Focus / Do Not Disturb active Check Control Center (macOS & iOS) and turn off Focus modes.
Low Power Mode (iOS) Background fetch can pause—disable Low Power Mode or plug in.
Network restrictions VPN or firewall may block push—test on another network.
Background App Refresh off (iOS) Settings → General → Background App Refresh → enable Filo Mail.

Once notifications are enabled, real-time banners and badge counts keep you on top of what matters.